Privacy Policy
Last Updated: [Date]
Introduction
Welcome to ZenoPay - Lipa Popote ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application ("App") and services.
Information We Collect
1. Personal Information:
- Account Information: When you create an account, we collect your name, email address, phone number, and business name.
- Invoice Information: When you create an invoice, we collect details such as client name, invoice amount, and description of services/products.
2. Usage Data:
- We collect information about your interactions with the App, such as features used, time spent on the App, and pages viewed.
3. Device Information:
- We may collect information about the device you use to access the App, including device model, operating system, and unique device identifiers.
4. Location Information:
- With your permission, we may collect and process information about your location to provide location-based services.
How We Use Your Information
We use the information we collect for the following purposes:
1. To Provide and Improve Our Services:
- To create and manage your account.
- To process and track invoices.
- To improve the functionality and user experience of the App.
2. To Communicate with You:
- To send you updates, notifications, and other information related to your use of the App.
- To respond to your inquiries and provide customer support.
3. To Analyze and Enhance Our Services:
- To monitor and analyze usage trends and preferences.
- To develop new features and services.
4. To Ensure Security and Prevent Fraud:
- To protect against unauthorized access, fraud, and other security issues.
Sharing Your Information
We do not share your personal information with third parties except in the following circumstances:
1. Service Providers:
- We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analysis.
2. Legal Requirements:
- We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3. Business Transfers:
- In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Your Choices and Rights
1. Access and Update Information:
- You can access and update your account information by logging into the App and accessing your account settings.
2. Opt-Out:
- You can opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
3. Data Deletion:
- You can request the deletion of your account and personal information by contacting us. Please note that some information may be retained for legal and business purposes.
Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ZenoPay - Lipa Popote
Email: support@zeno.africa
Address: Dar es salaam , Tanzania